General
1. What services does CHROME Event Empire provide?
CHROME Event Empire provides complete event production services including PA System, Lighting, LED Screen, Stage & Truss, Multi Camera Production (MCP), Live Streaming, Conference System, Photography, Videography, 3D Hologram, Special Effects, Balloon Decoration, and more.
2. What areas do you cover?
We provide nationwide coverage in Malaysia. Our direct operation covers Johor, Melaka, Negeri Sembilan, Selangor, Kuala Lumpur, Putrajaya, Perak, and surrounding areas.
3. Do you provide equipment rental only?
Yes. We provide equipment rental, full event production, installation, technical crew, and turnkey event solutions.
4. What types of events do you support?
Corporate events, government events, conferences, seminars, weddings, concerts, product launches, exhibitions, sports events, school events, university events, festivals, dinners, and private functions.
5. Do you provide nationwide support?
Yes. We travel throughout Peninsular Malaysia depending on project requirements.
For RFQ: https://linktr.ee/ChromeEvent
Quotation
6. How do I request a quotation?
You may submit your requirements through our RFQ Form or send complete event details via WhatsApp.
7. What information is required before requesting a quotation?
Please provide:
- Event Name
- Event Date
- Venue
- Indoor / Outdoor
- Event Time
- Number of Guests
- Services Required
- Budget (optional)
- Technical Requirements
- Floor Plan (if available)
8. Can I receive a quotation without complete information?
Basic budget estimation can be provided.
However, an official quotation requires sufficient event information to ensure accurate pricing.
9. How long does it take to prepare a quotation?
Usually within 24 working hours.
Complex projects may require additional discussion.
10. Can you recommend equipment based on my budget?
Yes.
We will recommend the most suitable solution according to your objectives, venue and budget.
For RFQ: https://linktr.ee/ChromeEvent
Booking
11. When is my booking confirmed?
Booking is only confirmed after:
- Official quotation acceptance
- Deposit/payment received
- Schedule availability confirmed
12. How early should I book?
We recommend booking 3–4 weeks before your event.
Popular dates may be fully booked earlier.
13. Do you accept last-minute bookings?
Yes, subject to equipment and crew availability.
Urgent bookings may incur additional charges.
14. Can I reserve a date without payment?
No.
Dates cannot be reserved without confirmation according to our booking policy.
15. What happens if I cancel my booking?
Cancellation terms follow the agreed quotation and booking conditions.
For RFQ: https://linktr.ee/ChromeEvent
Payment
16. What payment methods do you accept?
We accept:
- Bank Transfer
- Touch 'n Go eWallet
- ShopeePay
- SPayLater
- Government LO (ePerolehan)
- Corporate LO (subject to approval)
17. Do you accept cash payment?
Yes.
Cash payment is accepted for eligible bookings.
18. Can overseas clients pay in foreign currency?
Yes.
Foreign currency payments may be accepted based on the current exchange rate and prior arrangement.
For RFQ: https://linktr.ee/ChromeEvent
PA System
19. What is included in the PA System Standard package?
Typical package includes:
- 2 x 12" Speakers
- Digital Mixer
- Wireless Microphones
- Speaker Stands
- Audio Cables
- Technical Support
Actual equipment depends on event requirements.
20. How many guests can a PA System cover?
Depending on the package:
- 20–80 Guests
- 80–200 Guests
- 200–500 Guests
- 500–10,000+ Guests
21. Do you provide wireless microphones?
Yes.
Handheld, headset, lapel and conference microphones are available.
22. Can you support outdoor events?
Yes.
We provide outdoor audio systems including line array systems for large audiences.
For RFQ: https://linktr.ee/ChromeEvent
LED Screen
23. What LED Screen sizes are available?
Indoor and outdoor LED Screens are available in multiple sizes according to event requirements.
24. Do you also provide LED TVs?
Yes.
LED TVs from 43" to 86" with TV stands are available.
25. Can I display PowerPoint and videos?
Yes.
Our system supports PowerPoint, videos, images, live camera feed and online presentations.
For RFQ: https://linktr.ee/ChromeEvent
Lighting
26. What lighting services do you provide?
We provide:
- Stage Lighting
- Ambient Lighting
- Moving Head
- Wash Lighting
- Beam Lighting
- Follow Spot
- Architectural Lighting
27. Can lighting be customized?
Yes.
Lighting design can be customized according to your event concept.
For RFQ: https://linktr.ee/ChromeEvent
Multi Camera Production
28. What is MCP?
MCP stands for Multi Camera Production.
It allows multiple camera angles for live projection, recording or live streaming.
29. Can you livestream to Facebook, YouTube or Zoom?
Yes.
We support Facebook Live, YouTube Live, Zoom, Microsoft Teams, Google Meet and RTMP streaming.
30. Can the event be recorded?
Yes.
Recording services are available for all productions.
For RFQ: https://linktr.ee/ChromeEvent
Conference System
31. Do you provide conference microphones?
Yes.
We provide wired, wireless and discussion conference systems.
32. Can you supply over 100 conference microphones?
Yes.
Large-scale conference systems are available upon request.
For RFQ: https://linktr.ee/ChromeEvent
3D Hologram
33. What options are available for the 3D Hologram service?
Two options:
- Client Media
- Custom Animation
34. Is the 3D Hologram safe?
Yes.
Our equipment is protected and suitable for public events.
35. What is the difference between Plasma Ball and 3D Hologram?
Plasma Ball creates a symbolic launch effect.
3D Hologram displays actual digital content in 3D.
For RFQ: https://linktr.ee/ChromeEvent
Special Effects
36. What special effects do you provide?
- Cold Pyro
- Confetti
- Smoke Machine
- Low Fog
- Bubble Smoke
- LED Volcano
- CO₂ Effect
37. Is smoke included?
Selected gimmick packages include complimentary smoke effects.
Subject to venue regulations.
38. Can these effects be used indoors?
Yes.
Subject to venue approval and safety regulations.
For RFQ: https://linktr.ee/ChromeEvent
Technical
39. Do you provide technical crew?
Yes.
Experienced technicians will operate all equipment throughout the event.
40. Do you perform site visits?
Yes.
Site visits can be arranged when necessary.
41. Can you work with our Event Organizer?
Yes.
We frequently work together with Event Organizers, Government Agencies, Hotels and Production Companies.
Miscellaneous
42. Do you support government projects?
Yes.
We regularly support government agencies and GLCs.
43. Do you provide permanent installation?
Yes.
Permanent installation services are available for selected projects.
44. Can I hire only one service?
Yes.
You may hire individual services or complete event production packages.
45. Why choose CHROME Event Empire?
Because we provide:
- Professional Technical Team
- Complete Event Solutions
- Nationwide Coverage
- Flexible Packages
- Reliable Support
- Corporate & Government Experience
- Modern Event Technology
